How can I contact Mikasa?
To contact Mikasa, you can use the contact form on their website or email them at info@mikasasports.eu.
How to check the status of my order?
Once you place an order, and your order gets shipped, you will receive an email from the carrier, which will provide you with a tracking number.
Which payment methods do you accept?
We accept Mastercard, Visa, iDeal and Klarna.
Where does Mikasa ship from?
From various warehouses across the Netherlands.
Do I need an account to order from the online shop?
You do not need an account to place an order; you can also do this as a guest. However, there are advantages to creating an account. For example, you won’t need to re-enter your contact details when placing an order next time.
How do I return my purchased items?
Contact Mikasa Europe for a return authorization code. The customer packs the item securely, includes the return authorization code, and any other required documentation and ship purchased items back to Mikasa.
What countries does Mikasa ship to?
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
Does Mikasa have its own store locations?
Currently, Mikasa does not have any dedicated store locations. However, you can find our products at various authorized retailers and resellers. Please check our website for a list of these locations or use our store locator to find where Mikasa products are available near you.
How do I choose the right volleyball?
When choosing a volleyball, consider whether it will be used for beach or indoor, your level of play, and the specific features you need, such as weight, size, and material. Our product descriptions provide detailed information to help you make the best choice.
